Fast Water Extraction • Complete Restoration • IICRC-Certified Team
Water damage emergencies require immediate professional response to prevent catastrophic structural damage and dangerous mold growth. Within 24 hours of water intrusion, mold spores begin colonizing on wet surfaces, and porous materials like drywall, insulation, and wood framing start deteriorating rapidly. Our IICRC-certified water damage restoration specialists respond immediately to extract standing water, establish industrial drying systems, and prevent secondary damage that exponentially increases restoration costs. We handle everything from burst pipe emergencies to severe storm flooding, working directly with your insurance company to streamline claims and minimize out-of-pocket expenses.
Atlanta properties face diverse water damage scenarios requiring specialized restoration techniques and equipment.
Frozen pipes bursting in winter, corroded supply lines failing, water heater ruptures flooding basements. Requires immediate shutoff and extraction to prevent structural damage.
Severe thunderstorms, hurricanes, and flash flooding overwhelming drainage systems. Category 3 contaminated water requires specialized safety protocols and disposal methods.
Missing shingles, damaged flashing, clogged gutters causing water infiltration into attic spaces and ceilings. Hidden damage often extends beyond visible water stains.
Washing machine hoses bursting, dishwasher leaks, refrigerator water line failures. These common household emergencies cause significant floor and cabinet damage.
Category 3 black water containing harmful bacteria and pathogens. Requires immediate professional remediation, PPE, antimicrobial treatment, and proper waste disposal.
Clogged condensate drains, frozen evaporator coils, improperly installed systems causing chronic moisture problems leading to hidden mold growth in walls and ductwork.
Following IICRC S500 water damage restoration standards for maximum recovery and minimal business interruption.
Your call activates our emergency dispatch system connecting you with certified water damage specialists. We arrive within 60 minutes for metro Atlanta locations, conducting comprehensive damage assessment using thermal imaging cameras to detect hidden moisture in walls, ceilings, and subfloors. Moisture meters provide precise readings documenting saturation levels for insurance claims. We identify water source, determine contamination category, assess structural safety, and develop detailed extraction and drying strategy before beginning work.
Immediate water removal prevents additional damage and dramatically reduces drying time. Industrial-grade submersible pumps extract thousands of gallons per hour from flooded basements and crawl spaces. Truck-mounted extraction units remove water from carpeting and padding. Portable extractors reach confined areas like closets and bathrooms. Removing standing water is 500 times more efficient than evaporation, making fast extraction the single most important factor in successful restoration. Every hour standing water remains increases secondary damage exponentially.
Strategic placement of commercial air movers and industrial dehumidifiers creates controlled drying environment removing moisture from building materials and contents. High-velocity air movers circulate thousands of cubic feet per minute, accelerating evaporation from wet surfaces, carpets, walls, and ceilings. Refrigerant and desiccant dehumidifiers extract moisture from air, reducing relative humidity to optimal levels preventing mold growth. Rescue mat systems dry hardwood floors without removal. Wall cavity drying systems inject heated air behind intact walls. We monitor moisture levels daily using meters and thermal imaging, adjusting equipment placement to achieve thorough drying typically within 3-5 days.
After complete structural drying, comprehensive cleaning and sanitization eliminate contaminants and odors. HEPA vacuuming removes dirt and debris from all surfaces. EPA-registered antimicrobial treatments prevent mold and bacterial growth on affected materials. Contents cleaning includes furniture, electronics, clothing, and personal items using specialized techniques appropriate for each material type. Carpet and upholstery cleaning extracts embedded contaminants. Deodorization treatments eliminate musty odors using hydroxyl generators and thermal fogging. Category 2 gray water and Category 3 black water require enhanced disinfection protocols using hospital-grade antimicrobials approved for pathogen elimination.
Final restoration phase returns your property to pre-loss condition or better. Our licensed general contractors handle minor repairs like replacing drywall sections and painting affected areas, or major reconstruction including complete room rebuilds, floor replacement, kitchen and bathroom remodeling. Structural repairs address compromised framing, floor joists, and subfloors. Flooring installation includes carpet, hardwood, laminate, tile, and vinyl matching existing materials. Cabinet replacement and countertop installation restore damaged kitchens and bathrooms. Painting, trim work, and finishing touches complete the restoration. We coordinate all trades including electricians and plumbers ensuring code-compliant repairs.
Comprehensive documentation throughout restoration provides detailed records for insurance claims and property history. Daily moisture readings track drying progress. Photos and videos document damage extent and restoration completion. Detailed invoices itemize all services, materials, and equipment costs. Final inspection report confirms successful moisture removal and structural integrity restoration. We provide recommendations for preventing future water damage including plumbing maintenance, sump pump installation, improved drainage, and moisture monitoring systems. Many property owners implement preventive measures after experiencing water damage emergencies, significantly reducing future risk.
Professional water damage restoration protocols vary significantly based on contamination level, requiring different safety procedures and disposal methods.
Source: Supply lines, faucets, toilet tanks (no waste), broken water pipes, melting snow, rainwater
Contamination: No substantial contamination risk. Poses minimal health threat if consumed.
Response: Standard extraction and drying procedures. Materials can usually be salvaged with proper drying.
Timeframe: Category 1 water can degrade to Category 2 within 48-72 hours if not extracted, as microbial growth begins.
Common Scenarios: Burst water supply pipes, overflowing sinks or tubs with clean water, broken toilet tank connections, broken fire sprinkler systems.
Source: Washing machines, dishwashers, toilet overflow (urine, no feces), aquarium spills, water-bed leaks
Contamination: Significant chemical, biological, or physical contamination. May cause discomfort or illness if consumed or exposed.
Response: Enhanced safety protocols. Some porous materials may require disposal. Antimicrobial treatment mandatory.
Health Risks: Contains microorganisms and nutrients supporting microbial growth. Can cause stomach upset or allergic reactions.
Common Scenarios: Washing machine overflows, dishwasher malfunctions, aquarium breaks, sump pump failures with slight contamination.
Source: Sewage backups, toilet overflow (feces), flooding from rivers or streams, ground surface water, storm surge
Contamination: Grossly contaminated containing pathogenic, toxigenic, or other harmful agents. Serious health risks.
Response: Full PPE required. Most porous materials must be removed and disposed. Extensive antimicrobial treatment.
Health Hazards: Contains bacteria (E. coli, Salmonella), viruses, parasites, pesticides, heavy metals, toxic organic substances.
Common Scenarios: Sewage backups, toilet overflow with feces, flooding from rivers containing silt and debris, hurricane storm surge.
Restoration investment varies based on water category, affected area size, material damage extent, and required reconstruction scope. Immediate professional response significantly reduces overall costs by preventing secondary damage.
Professional water damage restoration service encompasses:
Most insurance policies cover sudden and accidental water damage. We work directly with your insurance company.
Early detection prevents catastrophic water damage. Monitor for musty odors indicating hidden moisture, water stains on ceilings or walls suggesting roof leaks, warped or buckling floors from subfloor moisture, peeling paint or wallpaper, rust stains near plumbing fixtures, increased water bills indicating hidden leaks, and soft or spongy drywall. Address these warning signs immediately before minor problems escalate into major restoration projects costing thousands of dollars.
Know Water Shutoff Location: Main shutoff valve location should be known by all household members. Label clearly and ensure valve operates freely.
Keep Emergency Numbers: Save our emergency number in phone contacts for immediate response during water emergencies.
Document Property: Photograph and video contents and property condition for insurance documentation before disasters occur.
Review Insurance Coverage: Understand policy limitations, deductibles, and coverage exclusions. Consider flood insurance if in high-risk areas.
Create Emergency Plan: Family communication plan, evacuation routes, important document storage, and emergency supply kit.
1. Stop Water Source: Shut off main valve or appliance supply
2. Ensure Safety: Avoid standing water near electrical sources
3. Call Professionals: Contact us immediately for emergency response
4. Remove Valuables: Move furniture, electronics to dry areas if safe
5. Document Damage: Photos and videos for insurance claims
Our certified water damage restoration specialists respond immediately to minimize damage and prevent mold growth.
Emergency Line: (770) 637-1384